Billing Coordinator

Company: CareCloud
Location: Moline
Posted on: November 17, 2021

Job Description:

Busy Pediatric practice is looking for an experienced Medical Insurance Billing Coder. The ideal candidate for this position must have EXCELLENT customer service skills, be detail oriented, have basic accounting knowledge and ENJOY working with people in a TEAM atmosphere. The Medical Insurance Billing/Collection Clerk is responsible for a variety of job duties and tasks including excellent customer service, insurance billing and collections. This person will have various duties including managing delinquent patient and collection accounts, working directly with patients and their families on billing questions, various payment plan options offered, sending collection letters as well as working with outside collection and billing agencies. Daily and month end balancing to the PM system and bank statements for payments received is required. The ideal candidate will have excellent customer service and telephone skills and strive to achieve high patient satisfaction. This is for a full-time position. Hours will vary Monday thru Friday and include 1-2 Saturday's per month. This position will also include cross training and working in the front office area also. Requirements

• Two years MINIMUM experience in medical insurance billing and collections, preferably in an office environment.
• Certified Coder Preferred.
• Excellent customer service and telephone skills
• Ability to communicate professionally with patients, insurance representatives and co-workers
• Must have the ability to work independently, requiring little or no direction in performing day-to-day responsibilities
• Must be dependable, reliable and a good role model
• Maintain positive working relationships with co-workers
• Must have an attention to detail with the ability to examine documents for accuracy and completeness
• Knowledge of insurance company reimbursement procedures and practices
• Knowledge of CPT and ICD-10 coding and medical terminology
• Ability to read and understand EOB's involving adjustments, COB, non-allowed amounts, co-payments, etc.
• Ability to post insurance payments, make collection calls and additional duties as assigned
• Ensure patient satisfaction by patients, families and visitors by greeting in a warm and welcoming way
• Ensure registration form is complete and up to date, updating patient accounts when needed.
• Pull and prep charts as needed.
• Newborn/New patient intake as needed.
• Distribute all incoming faxes; pull charts to attach any reports, results or correspondence.
• Answer phone calls.
• Must have sound decision-making skills
• Basic accounting and computer skills
• Must be available to work Saturday's.
• Must be available to work varying scheduled hours.
• Teamplayer
• Allscripts Practice Management system experience helpful
• Additional duties as assigned BENEFITS:
  • Medical, Dental and Vision Insurance options with premiums partially paid
  • 401k plan
  • Life and Disability Insurances
  • Paid Time Off and Holidays
  • Great Work Environment!

Keywords: CareCloud, Moline , Billing Coordinator, Accounting, Auditing , Moline, Illinois