CONSUMER BANKING REPRESENTATIVE
Company: Old National Bank
Location: Moline
Posted on: June 24, 2022
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Job Description:
Better together, on February 16, 2022, First Midwest and Old
National Bank merged to become a stronger better Old National
Bank.
Old National Bank was established in 1834. Today provide an array
of services to our clients which include Community Banking,
Investments, and Wealth Management. At Old National, we believe
that by helping our associates balance work life with home life, we
create a more productive workforce and a stronger company.
We are currently seeking a Consumer Banker that will interact
within the consumer market to achieve new clients and expand
relationships with existing clients. The Consumer Banking
Representative will ensure the client's needs are achieved by
conducting a thorough financial needs assessment and recommending
the most appropriate products and services to fulfill the client's
immediate and future financial needs. The Consumer Banking
Representative will generate leads, build new and maintain existing
client relationships within our client experience expectations. The
Consumer Banking Representative is also accountable for servicing
and profiling clients at the teller window.
Duties and Responsibilities:
+ Perform both Personal Banker and Teller functions in the delivery
of efficient, accurate and professional service that defines a
quality client experience
+ Source and onboard new clients and expand relationships with
existing clients in person, by telephone or e-mail
+ Contributes to the banking center's overall success by meeting
defined targets for both sales and service
+ Maintain thorough knowledge of all bank products and services
including pricing, bank policies and government regulations
+ Actively solicit new consumer loan opportunities and complete the
consumer loan process
+ Provide professional quality service and react appropriately to
solve client problems to ensure that resolutions and follow-ups are
completed in a timely and accurate manner to the client's
satisfaction
+ Engage in outbound calling and needs assessment as assigned by
the Branch Manager to generate qualified referrals and sales
+ Maintain a system of orderly follow-up by mail, telephone and
e-mail with new and existing clients to generate additional
business
+ Participate in branch activities including community events, call
nights and promotional events
+ Make referrals to appropriate specialists including Commercial,
Community Banking, Wealth Management, Mortgage, On the Job
Banking
+ Achieve growth goals and client satisfaction objectives
+ Meet or exceed all established activity goals (face to face
appointments), voice to voice calls etc. to drive sales and
referral results
+ Adhere to all teller and banker related policies and
procedures
+ Effectively manage and secure assigned teller cash drawer
+ Participate in all required training sessions for both compliance
and other bank functions
+ Maintain adequate controls to ensure compliance with consumer
protections regulations in defined area of responsibility
+ Implement and adhere to bank-directed policy and changes relating
to regulatory amendments
Skills and Qualifications:
+ College degree or commensurate experience in Retail Banking with
consumer lending experience required
+ Strong negotiating skills
+ Demonstrated knowledge and sales skills in the area of consumer
lending and deposit products
+ Excellent communication skills/organizational skills; strong
ability to manage multiple tasks
+ Proficiency with PC required
+ NMLS registered or ability to obtain NMLS registration
Old National is proud to be an equal opportunity employer focused
on fostering an inclusive workplace and committed to hiring a
workforce comprised of diverse backgrounds, cultures and thinking
styles.
As such, all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, protected veteran status, status as a qualified individual
with disability, sexual orientation, gender identity or any other
characteristic protected by law.
We do not accept resumes from external staffing agencies or
independent recruiters for any of our openings unless we have an
agreement signed by the Talent Acquisition Director, VP, to fill a
specific position.
External Job Title: CONSUMER BANKING REPRESENTATIVE
Requisition ID: 2022-10664
Street: 506 15th Street
Keywords: Old National Bank, Moline , CONSUMER BANKING REPRESENTATIVE, Accounting, Auditing , Moline, Illinois
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here to apply!
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