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Front Office Supervisor

Company: Residence Inn Moline Quad Cities
Location: Moline
Posted on: February 5, 2020

Job Description:


-Monitors daily status of rooms, rates, discount rates and packages Maintains current list of available rooms for walk situations Coordinates blocking of rooms
-Checks printed registration cards against information on arrival report and rectifies any discrepancies
-Ensures prompt and courteous service to guests Pre-registers guests according to standards Completes and monitors employee schedule Monitors VIP arrivals
-Keeps track of rooms to ensure accurate status and readiness for check-in
-Hires, coaches and disciplines direct reports
-Interacts positively and professionally with guests to resolve issues
-Acts as Manager on Duty as required
-Other duties as assigned

Keywords: Residence Inn Moline Quad Cities, Moline , Front Office Supervisor, Administration, Clerical , Moline, Illinois

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