Network Operations Center Engineer (Onsite Role)

Company: Net2Source Inc.
Location: Moline
Posted on: April 5, 2021

Job Description:

Net2Source Inc. is an award-winning total workforce solutions company recognized by Staffing Industry Analysts for our accelerated growth of 300% in the last 3 years with over 5500+ employees globally, with over 30+ locations in the US and global operations in 32 countries. We believe in providing staffing solutions to address the current talent gap - Right Talent - Right Time - Right Place - Right Price and acting as a Career Coach to our consultants.
Title: NOC EngineerLocation: Moline IL (Day one onsite)Duration: Full Time Permanent Shift: Rotational Shift Responsibilities

• Monitor the network and infrastructure for the enterprise
• Experience in Application Specific Monitoring tools
• Verify and validate the issues within environment
• Work in conjunction with the Incident Commander and assist them in engaging resources as
• required.
• Overseeing all Priority 1, Priority 2 tickets through to restoration of service including Priority 3
• Incidents as warranted;
• Able to use the tools provided to triage and escalate critical and major issues within the environment
• Escalate incident tickets as required;
• Facilitate teleconference forums;
• Remaining engaged through to service restoration and ensuring senior leadership is aware of
• activities being carried out
• Deliver quality of service by adhering to Symantec's methodologies and standards
• Experience and conversant in the use of incident, problem and change management processes according to the ITIL framework.
• Be an effective team player and be able to work closely with team members from various locations
• Experience in working with ITSM tools and also working knowledge on ITIL framework
• Be self-starters and actively pursue the best outcome by following up in a timely manner
• Ability to follow processes set in place for the team and execute the same with perfection
• Providing 24-hour, 7-day a week support on a rotational basis;
  
  If you are interested, please forward your resume to . You can also reach me at Ext.405.
  
  Why work with us - At Net2Source, we believe everyone has an opportunity to lead. We see the importance of your perspective and your ability to create value. We want you to fit in-with an inclusive culture, focus on work-life fit and well-being, and a supportive, connected environment; but we also want you to stand out-with opportunities to have a strategic impact, innovate, and take necessary steps to make your mark. We help clients with new skilling, talent strategy, leadership development, employee experience, transformational change management and beyond.
  Equal Employment Opportunity Statement:Net2Source is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
  Awards and Accolades: ---America's Most Honored Businesses (Top 10%) ---Awarded by USPAAC for Fastest Growing Business in the US---12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)---Fastest 50 by NJ Biz (2020, 2019, 2020)---INC 5000 Fastest growing for 8 consecutive years in a row (only 1.26% companies make it to this list)---Top 100 by Dallas Business Journal (2020 and 2019)---Proven Supplier of the Year by Workforce Logiq (2020 and 2019)---2019 Spirit of Alliance Award by Agile1 ---2018 Best of the Best Platinum Award by Agile1 ---2018 TechServe Alliance Excellence Awards Winner ---2017 Best of the Best Gold Award by Agile1(Act1 Group)
  
  Regards:Anup KumarSr. Technical RecruiterOffice: x 405 - Cell: Email: Website:

Keywords: Net2Source Inc., Moline , Network Operations Center Engineer (Onsite Role), Engineering , Moline, Illinois