(USA) Coach/Ops Manager Trainee
Company: Walmart
Location: Moline
Posted on: February 24, 2021
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Job Description:
Position Summary... What you'll do... Leads and develops teams
effectively by teaching, training, and actively listening to
associates; touring stores and providing feedback (Tour-to-Teach);
communicating and collaborating with all levels of associates
regarding store operations, utilizing technology, business
initiatives,merchandising, and company direction; introducing and
leading company change efforts; providing clear expectations and
guidance to implementbusiness solutions; and communicating business
objectives to teams effectively.Models and demonstrates exceptional
customer service standards to store associates by following and
demonstrating the One Best Way (OBW)service model; managing and
supporting customer service initiatives (for example, store of the
community and community outreach programs);ensuring customer needs,
complaints, and issues are successfully resolved; developing and
implementing action plans to correct deficiencies; andproviding
process improvement leadership to ensure a high quality customer
experience.Drives the financial performance and sales of the
designated store area by reviewing and evaluating P&L (Profit &
Loss) statements; managing andassisting in budgeting, forecasting
and controlling expenses in designated business area to confirm
they are indexed to sales; monitoring andensuring effective
merchandise presentation, seasonal transitions, inventory flow, and
operational processes; and developing and implementingaction plans
to mitigate shrink and ensure sales and profit goals are achieved
for business area.Provides supervision and development
opportunities for hourly associates by hiring, training, and
mentoring of associates; assigning duties; settingclear
expectations; providing associate recognition; communicating
expectations consistently and effectively; ensuring diversity and
inclusionawareness; and recruiting and developing qualified
associates to meet staffing needs and achieve company growth
potential.Coordinates, completes, and oversees job-related
activities and assignments by developing and maintaining
relationships with key stakeholders;supporting plans and
initiatives to meet customer and business needs; identifying and
communicating goals and objectives; building accountability forand
measuring progress in achieving results; identifying and addressing
improvement opportunities; and demonstrating adaptability and
promotingcontinuous learning.Provides supervision and development
opportunities for associates by hiring and training; mentoring;
assigning duties; providing recognition; andensuring diversity
awareness.Ensures compliance with company policies and procedures
and supports company mission, values, and standards of ethics and
integrity byimplementing related action plans; utilizing and
supporting the Open Door Policy; and providing direction and
guidance on applying these in executingbusiness processes and
practices. Minimum Qualifications... Outlined below are the
required minimum qualifications for this position. If none are
listed, there are no minimum qualifications. 2 years? of college;
OR 1 year's retail experience and 1 year's supervisory experience;
OR 2 years? general work experience and 1 year'ssupervisory
experience.For facilities that sell firearms, I acknowledge that
the position for which I am applying will require successful
completion of a firearms- specificCriminal Background Check (CBC)
and Firearms Authorized Training.For facilities that sell only
ammunition and have state specific requirements, I acknowledge that
the position for which I am applying may require acurrent state
issued Certificate of Eligibility.Associates will be required to
attend and successfully complete all job-required trainings and
assessments (for example, Academy trainings, Open Door trainings,
etc.) Preferred Qualifications... Outlined below are the optional
preferred qualifications for this position. If none are listed,
there are no preferred qualifications. Bachelor of Science in
Business Management and Leadership through Live Better U and
Bellevue University, Certificate of Completion in People and
Business Leadership through Live Better U and Bellevue University,
General work experience supervising 5 or more direct reports to
include the responsibility of performance management, mentoring,
hiring, and firing
Keywords: Walmart, Moline , (USA) Coach/Ops Manager Trainee, Executive , Moline, Illinois
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