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Certified Medical Assistant

Company: Covenant Surgical Partners
Location: Moline
Posted on: January 10, 2020

Job Description:

Covenant Surgical Partners is hiring a Certified Medical Assistant at Heartland Urological Group in Moline, Illinois.

This is a float position, assisting all the MA's and fills in specific physicians' clinics.

SHIFT: 40 hours per week


  • Perform clinic procedures under supervision of Provider. A Provider refers to Physician, Physician Assistant or Nurse Practitioner.
  • Assist Provider in examination rooms.
  • Escort patients to exam rooms, interviews patient, measure vital signs, including weight, blood pressure, pulse, temperature if indicated, and document all information in patient's chart.
  • Give instructions to patients as instructed by Provider. Carries out orders and arranges for testing/treatment for the patient under the direction of the Provider.
  • Provide patient and family appropriate educational material.
  • Ensure all related reports, labs and information is available in patients' medical records prior to their appointment.
  • Keep exam rooms stocked with adequate medical supplies, maintain instruments and prepare sterilization as required.
  • Take telephone messages and provide feedback and answers to patient/Provider/pharmacy calls in a timely manner.
  • Triage and process messages from patients and front office staff to Providers.
  • Maintains accurate record keeping.
  • Maintain all logs and required checks (i.e. refrigerator temperatures, expired medication samples).
  • Assists in provisions for safe, clean and orderly environment for patients and fellow employees.
  • Must display exceptional customer service and phone etiquette
  • Ability to maintain effective and organized systems to ensure timely patient flow.
  • Ability to perform phlebotomy preferred.
  • Maintains patient confidentiality at all times.
  • Assist with orientation of new staff members.
  • Refers situations beyond ability to appropriate staff member.
  • Cooperative participation as a team member.
  • Attends staff meetings.
  • Demonstrates accountability and assumes professional and legal responsibilities for own actions.
  • Channels suggestions, criticisms and questions to appropriate staff member.
  • Represents the profession and Heartland Clinic in a professional manner.
  • Is expected to report to assigned work area, ready to perform job duties, on time.
  • All other duties as assigned by Director of Patient Care


    • High school education or equivalent.
    • Medical Assistant Certification required.
    • Previous experience in a customer service or clinical setting.
    • Knowledge of electronic health record preferred.
    • Proficient in medical terminology, grammar, spelling and punctuation.
    • Maintain certification in Basic Life Support.
    • Must be competent in the use of basic office equipment including computer, printer, telephone and fax.
    • Demonstrated ability to communicate effectively and remain poised and professional when interacting with potentially hostile patients and family members.
    • Demonstrated ability to communicate effectively and work collaboratively with physicians and all medical professionals.

      BENEFITS OFFERED TO FULLTIME ASSOCIATES: BCBS Medical Insurance, Dental, Vision, Rx coverage, Medical Spending Accounts, Voluntary Supplemental Insurance (Short term/Long term disability), 401K Retirement plan + Company match, Wellness options, generous Tuition assistance, Paid vacation, Paid holidays and more!

Keywords: Covenant Surgical Partners, Moline , Certified Medical Assistant, Healthcare , Moline, Illinois

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