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Security Shift Supervisor for Large Manufacture - Moline, IL

Company: Allied Universal
Location: Moline
Posted on: February 16, 2019

Job Description:

Allied Universal Services is currently searching for a **Professional Security Shift Supervisor** . The Shift Security Supervisor will supervise and coordinate the delivery of quality services on a specific shift at an assignedcustomer. Act as a liaison between site supervisor, Account Manager/Field Operations Manager and professional securityofficers. Supervise staff on assigned shift, providing coaching, recognition and discipline within approved empowermentrange. Supervisory Responsibilities + Communicates staffing needs on shift to Account Manager or Operations Manager + Assures that officers receive appropriate training, developing them in both technical and professional skills; also mayinclude assisting manager in performance management (coaching, counseling, disciplining, performance evaluations,recognition, etc.) + Assures that employee grievances are heard with help from appropriate district or region HR support employees and Accountor Operations Manager + Administers JSA's and safety programs outlining site-specific hazards for professional security officers on assignedshift including vehicle / driving safety as appropriate to Corporate procedures + Enforces Allied Universal's policies as outlined in the handbooks and executive memos + Assists with the communication of policies, company announcements and job openings + Provides the basis of a great place to work by treating staff with respect Enforcement of Contract Standards + Helps Account or Operations Manager identify, meet and exceed the needs of the customer + Meets all contractual scheduled hours with a minimum of unbilled overtime + Assists in the coordination and/or conduct site-specific OJT, client specific training and annual refresher trainingfor security personnel + Reconciles security logs against shift responsibilities and patrols; review incident reports prior to submitting to managerand coordinate preliminary investigations + Assists Account or Operations Manager manage uniforms, equipment, supplies and vehicles utilized at the account, maintainingappropriate inventories and maintenance checklists **Physical and Mental Functions:** + Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet) + Climb stairs, ramps, or ladders occasionally during shift + Occasionally bend/twist at waist/knees/neck to perform various duties + Occasionally lift or carry up to 40 pounds + Run as needed + Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports,and other administrative tasks + Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers,view security monitors; includes hand/eye coordination + Work in various environments including adverse outdoor conditions such as cold, rain or heat; + Constant mental alertness and attention to detail required while setting priorities and following up on assignments **Qualifications/Requirements:** Qualified applicants for the **Shift Supervisor** position will meet the minimum requirements, as describedbelow: + High school diploma or equivalent required + At least 18 years of age + Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels ofpersonnel and the general public in a professional and effective manner; must be able to use initiative and independentjudgment within established guidelines + Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills + Must be able to read and understand all operating procedures and instructions + Must be able to obtain a valid Guard License as required in the state for which you are applying + As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employmentdrug/alcohol test, may be required to pass Drivers Record check + As a condition of continued employment, employee must maintain current active status of all required License at all times,and must carry the license at all times while on duty + Must display exceptional customer service and communication skills + Remain flexible to ever changing environments; adapt well to different situations + Intermediate computer skills to utilize innovative, wireless technology at client specific sites + Ability to maintain satisfactory attendance and punctuality standard; + Neat and professional appearance + Ability to provide quality customer service + Ability to handle both common and crisis situations at the client site, calmly and efficiently + Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required)in communicating with public/co-workers, giving and receiving instructions, using phones + Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment) **EOE/Minorities/Females/Vet/Disability** Allied Universal is an Equal Opportunity Employer committed to hiring a diverse workforce. Allied Universal will provide qualified individuals with reasonable accommodations pursuant to the Americans with Disabilities Act and/or any other applicable state or local laws. We are committed to hiring veterans and reservists. Since 2013, we have hired over 25,000 heroes. **Job ID:** 2019-260105 **Location:** United States-Illinois-Moline **Job Category:** Security Guard, Security Management

Keywords: Allied Universal, Moline , Security Shift Supervisor for Large Manufacture - Moline, IL, Hospitality & Tourism , Moline, Illinois

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