Operations Trainer
Company: divvyDOSE
Location: Moline
Posted on: April 6, 2021
|
|
Job Description:
Are you good with people? Passionate about helping people? Do
you like cookies? (Just kidding on the last part, but seriously,
cookies are awesome.) divvyDOSE is seeking a motivated, energetic
and reliable Operations Trainer to partner with our pharmacy staff
and support our growing team. Operations Trainer responsibilities
include facilitating on-the-job coaching, developing educational
material and organizing training sessions for new hires. You will
be responsible for conducting and facilitating the training
required to effectively develop new support, sales and customer
service teams and also train existing employees to successfully
address customer needs. divvyDOSE is a new kind of home-delivery
pharmacy in a hyper-growth phase focused on adherence packaging.
Our company is professional but fun, dedicated yet quirky. We are
fast-paced, highly-motivated doctors, pharmacists, pharmacy
technicians, and support staff who focus on health and wellness
(and if were being honest, sometimes pizza) and most of us have
slight obsessions with our pets. We want to make a difference in
the lives of our customers by treating them like friends and
family. We offer a work-hard, play-hard environment with
competitive pay and comprehensive benefit plan. Vision/Mission Our
vision is to fix and reimagine healthcare for everyone. Our mission
is to engage customers by fixing all the problems around getting
and taking their medications. We've taken the first step by
simplifying adherence. Were now part of Optum and the UnitedHealth
Group family of businesses, backed by the resources of a global
health organization working to help people live healthier lives and
to help make the health system work better for everyone. Are you
looking for a way to create next-level results with a human-level
approach? Then look at opportunities with divvyDOSE, where changing
the world is just one result of doing your lifes best work.SM
Primary Job Duties --- Engage all learners at all levels to improve
performance--- Design effective training programs--- Deliver course
material in both group and one-on-one sessions--- Review course
material and recommend changes, additions or deletions to enhance
the effectiveness of the program--- Maintain administrative records
of all learners with 100% accuracy--- Mentor, coach, and evaluate
new hires progress including skills assessments, call listening,
and recommendations of termination for poor performers--- Conduct
quality assurance monitoring of new hires to ensure quality
graduates to the production floor--- Provide feedback to P&C
and management on new-hires coming into the training program.---
Support the annual recertification process to ensure site is 100%
compliant in all required training--- Reviews and acts on
evaluation data and feedback provided by classes to improve the
delivery and results of the training program--- Liaise with
managers to identify individual and team skills gaps--- Ability to
display good examples by demonstrating the skills that are being
taught--- Conduct role-playing activities to develop interpersonal
skills (e.g. negotiation, teamwork and conflict management)---
Critical examination of the trainees understanding and progress and
making necessary adjustments to the program--- Ability to plan and
schedule training sessions to minimize disruption to normal
workingdivvyDOSE is a new kind of home-delivery pharmacy in a
hyper-growth phase focused on adherence packaging.Our company is
professional but fun, dedicated yet quirky. We are fast-paced,
highly-motivated doctors, pharmacists, pharmacy technicians, and
support staff who focus on health and wellness (and if were being
honest, sometimes pizza) and most of us have slight obsessions with
our pets. We want to make a difference in the lives of our
customers by treating them like friends and family. We offer a
work-hard, play-hard environment with competitive pay and
comprehensive benefit plan. Vision/Mission Our vision is to fix and
reimagine healthcare for everyone. Our mission is to engage
customers by fixing all the problems around getting and taking
their medications. We've taken the first step by simplifying
adherence. Were now part of Optum and the UnitedHealth Group family
of businesses, backed by the resources of a global health
organization working to help people live healthier lives and to
help make the health system work better for everyone. Are you
looking for a way to create next-level results with a human-level
approach? Then look at opportunities with divvyDOSE, where changing
the world is just one result of doing your lifes best work.SM
Requirements --- Proven experience as a trainer--- Understanding of
effective teaching methodologies and tools--- Willingness to keep
abreast of new techniques in corporate teaching--- Phenomenal
communication, presentation and public speaking skills---
Organizational and time management abilities--- Critical thinking
and decision making--- A deep and thorough understanding of the
business or organization, since an trainer aims to maximize the
organizations resources and build an efficient and productive
workforce--- Strong verbal and written communication and
interpersonal skills to understand problems, convey ideas, and
conduct training, and all of these are carried out through words---
Creative and innovative thinking, which enables the employee
trainer to keep things fresh to hold trainees attention, and also
improvise on their teaching style--- Excellent presentation skills
to present and handle training programs effectively Required
Education, Experience, Certification, Licenses: --- High school
diploma / GED required.--- Work experience as an Operations Trainer
or similar role--- Experience in sales or customer service
positions is a plus--- Pass a drug test and background check.---
National Pharmacy Technician Certification is a plus. Benefits In
addition to competitive salary and a unique opportunity to thrive
at a growing company, divvyDOSE offers various formal benefits as
well. INSURANCE, PAID TIME OFF, & RETIREMENT Full-time employees
receive Sick days, Vacation days, and as employer-paid Medical
(including a Health Savings Account with an employer contribution),
Dental, Vision, and Life insurance. In addition, we're proud to
offer Voluntary Life & AD&D, Short Term Disability, and Long
Term Disability coverage. A 401k plan with employer contribution is
available, too. EMPLOYEE INVESTMENT For employees new to pharmacy,
the company offers in-house preparation to test for National
Certification as a pharmacy technician. With a rapidly-growing
startup, the opportunities for advancement are numerous. SOCIAL
EVENTS In our company description, you can tell the divvyTEAM likes
to have fun. Regular potlucks, company events, pizza days, wellness
challenges, and divvyNEWS You Can Use updates maintain our
work-hard play-hard culture. Diversity creates a healthier
atmosphere: All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, age,
national origin, protected veteran status, disability status,
sexual orientation, gender identity or expression, marital status,
genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are
required to pass a drug test before beginning employment. In
addition, employees in certain positions are subject to random drug
testing. Employment with divvyDOSE is AT WILL, and can be
terminated at any time, for any reason, by either party.
Keywords: divvyDOSE, Moline , Operations Trainer, Human Resources , Moline, Illinois
Click
here to apply!
|
Didn't find what you're looking for? Search again!
Other Human Resources JobsLicensed Medicare Insurance Agent - On-demand employment, work when you want, remotely Description: Considered the gold rush of insurance, Assurance, a Prudential company, is actively looking for independent health insurance agents WITH AHIP certification Residential Insurance License required to (more...) Company: ASSURANCE Independent Agents Location: Fort Madison Posted on: 04/14/2021 Outpatient Hospital Employment with Low Call and Income Guarantee Description: Family Practice-Without OB opening in Rockford, Illinois. This and other physician jobs brought to you by Company: The Curare Group, Inc Location: Rockford Posted on: 04/14/2021 Personal Train Jobs: Hiring Immediately! Full Time / Part Time - $18-$47/Hr Description: Find your next job here Will Company: Part Time Jobs Location: Peoria Posted on: 04/14/2021 Sterile Processing Technician Jobs: Hiring Immediately! Full Time / Part Time - $20-$37/Hr Description: Find your next job here Will Company: Healthcare Jobs Location: Cedar Rapids Posted on: 04/14/2021 Commission Sales Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr Description: Find your next job here Will Company: Retail Jobs Location: Rockford Posted on: 04/14/2021 Bell Person Jobs: Hiring Immediately! Full Time / Part Time - $18-$47/Hr Description: Find your next job here Will Company: Part Time Jobs Location: Rockford Posted on: 04/14/2021 Baker Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr Description: Find your next job here Will Company: Part Time Jobs Location: Rockford Posted on: 04/14/2021 Daycare Jobs: Hiring Immediately! Full Time / Part Time - $18-$47/Hr Description: Find your next job here Will Company: Part Time Jobs Location: Davenport Posted on: 04/14/2021 Backroom Associate Jobs: Hiring Immediately! Full Time / Part Time - $12-$22/Hr Description: Find your next job here Will Company: Retail Jobs Location: Cedar Rapids Posted on: 04/14/2021 Replenishment Associate Jobs: Hiring Immediately! Full Time / Part Time - $18-$36/Hr Description: Find your next job here Will Company: Warehouse Jobs Location: Peoria Posted on: 04/14/2021 |