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Technical Support Specialist

Company: Sunrise Systems, Inc.
Location: Moline
Posted on: March 28, 2020

Job Description:

EDS Software Analyst Job Description bull IT Savvy, has common knowledge of IT Software and general IT knowledge. bull Process software requests and reports from software request system bull Provide oversight and management of Desktop domain software titles in the software request system (540 titles) bull Request updated scriptsdeployments when new versions of software are released bull Work with procurement group to procure and maintain software maintenance for enterprise licensed software bull Work with developers to develop automated checks that will assist with overall catalog health bull SkillsKnowledge o Outlook o Excel o SCCM o ServiceNow o SharePoint o Customer service experience o Understanding of different software licensing and purchasing types bull Experience working in a team environment o Standard 40 hours a week schedule, Mon-Fri, no on call. o Office setting - General Office attire dress code

Keywords: Sunrise Systems, Inc., Moline , Technical Support Specialist, IT / Software / Systems , Moline, Illinois

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