Library Information Technology Specialist
Company: City of Moline
Location: Moline
Posted on: January 10, 2021
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Job Description:
Library Information Technology Specialist Hours: Monday ---
Thursday, 8:30 a.m. --- 5:00 p.m. Alternating Fridays/Saturdays
Salary: $21.0807 Hourly/$43,847.86 Annually Characteristics of the
Job Under the supervision of the Library Director, performs
technical duties related to the library---s network and systems,
requiring an understanding of library operations and functions;
troubleshoots the library network, computer equipment and software,
performing diagnostics, minor repairs and maintenance; provides
efficient and courteous service to the public and works
independently within established departmental guidelines. Examples
of Duties Other duties may be assigned. Configure, install, modify,
troubleshoot, repair and replace hardware components and software
for all computer workstations in the library. Administer
library---s Local Area Network. Set up new computer workstations
and peripherals, configuring the system to library specifications;
install new software and upgrades. Run diagnostic programs;
troubleshoot computer equipment; communicate with technology
vendors by telephone or email and perform repairs. Work
cooperatively with the City---s Information Technology Division to
provide efficient and cost-effective technology services to the
library. Keep current with software products and computer issues by
researching vendor websites, attending relevant classes. Maintain
accurate inventories and records of library hardware and software;
log problems and actions taken; and write operational procedures.
Instruct staff in use and troubleshooting of equipment, hardware
and software; assist staff and patrons with computer-related
issues. Advise supervisor on replacement schedule for technology.
Keep current with circulation policies and procedures and may work
with the public at the circulation desk as needed. REQUIREMENTS
Training and Experience Associate---s degree in information
technology from an accredited college or technical school and two
(2) years of related experience in information technology,
preferably in a library; or any equivalent combination of training
and experience which provides the required knowledge, skills and
abilities. Knowledge, Skills and Abilities Thorough knowledge of
computer operating systems, hardware installation, modification and
maintenance; various computer components and peripherals; software
applications; internet access and e-mail systems; English grammar,
spelling and arithmetic; telephone etiquette; general library
policies, methods, procedures and services and terminology; and
public library catalogs and classification systems. Skill in
computer operations and diagnostics; using tools related to
installation, repair and maintenance of computer equipment; loading
software; working with electronic components and machines;
providing excellent customer service to patrons and other
employees; establishing and maintaining effective working
relationships with other employees, officials and the general
public; typing with accuracy and speed; and performing detailed,
accurate work. Ability to learn building and networking of staff
workstations; research technical problems and identify solutions in
use and maintenance of library---s computer systems and equipment;
understand the operation of a wide variety of software; handle
confidential information with discretion; exercise initiative, tact
and mature independent judgment within area of responsibility; read
and interpret documents such as operating and maintenance
instructions and procedures manuals; follow complex instructions
furnished in written, oral or diagram form; speak effectively
before groups; communicate effectively, orally and in writing; and
learn the procedures for emergencies, disaster situations and
incident reporting. Certificates, Licenses and Registrations Valid
Illinois driver---s license or equivalent. Physical Demands The
physical demands described here are representative of those that
must be met by an employee to successfully perform the essential
functions of this job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential
functions. While performing the duties of this job, the employee is
regularly required to talk or otherwise communicate. The employee
frequently is required to sit. The employee is occasionally
required to stand, walk, bend, stoop, crawl, use hands and fingers
to handle or feel and reach with hands and arms. The employee must
rarely climb ladders. The employee must occasionally lift and/or
move up to 25 pounds. Specific vision abilities required by this
job include close vision, distance vision, color vision, peripheral
vision, depth perception and ability to adjust focus. The employee
is occasionally exposed to risk of electrical shock. The noise
level in the work environment is usually quiet and occasionally
moderate. EQUAL OPPORTUNITY EMPLOYER recblid
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Keywords: City of Moline, Moline , Library Information Technology Specialist, IT / Software / Systems , Moline, Illinois
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