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3291 : Windchill Admin

Company: E-solutions Inc
Location: Moline
Posted on: November 30, 2018

Job Description:

There is a position for Windchill Admin . Please show your interest! Location - --Moline, IL Duration- 12 Months Mandatory Skills* ------------------ Enterprise System Administration experience with PTC Windchill PDM Link 11.1 (Rehosts, Update, Upgrade, Patching, Clustering, Replication, Vault Configuration and management, Method Server/Server Manager log review and troubleshooting; Application Performance Management/Monitoring; Perform code deployments and configuration changes at the system level) ---------- --------Should have good hands-on experience in Unix/Linus OS. ------------------ No need of any Java/Customization experience. ------------------ Should have L2/L3 technical support experience and should know how to work with PTC to get help and troubleshoot system admin issues. ------------------ Should be strong in doing root cause analysis using various PTC logs and suggest betterment ideas for recurring issues. ------------------ Should have good oral and written English communication skills ------------------ Should be a team player as well as an individual contributor Preferred Skills* ------------------ Windchill Business and CAD administration knowledge ------------------ Incident/Problem management using Service Now ------------------ Working knowledge with Oracle DB , basic SQL queries, Unix Shell scripting is desirable ------------------ Well versed with Incident and Problem management and performing root cause analysis Job Roles/Responsibilities* ------------------ Team management ------------------ Coordination with client, onsite and offshore teams ------------------ Monitor emerging issues and identify solutions. ------------------ Suggest process and continuous improvement ideas and work towards the same. ------------------ Participate in projects to address process modifications and continuous improvement projects ------------------ Be able to understand the enterprise data and make adjustments as needed. ------------------ Troubleshoot system issues with super users based on ticket entry. ------------------ Provide 7x24 on-call rotation support at offshore with on-call support during US hours at onsite. ------------------ Determine root causes of problems and recommend strategies to prevent recurrences ------------------ Document, install, configure, maintain, and upgrade Windchill software as per client specifications and at the direction of the customer ------------------ Management of log files ------------------ Manage IT technology refreshes ------------------ Participate in customer reviews requiring server impacts or temporary outages ------------------ Perform recovery and restoration of servers ------------------ Perform system diagnostics, troubleshoot problems, and systems documentation Thanks & Regards, Himanshu Patel Sr. Technical Recruiter Tel EXT - 5057 email : (e-Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability)

Keywords: E-solutions Inc, Moline , 3291 : Windchill Admin, IT / Software / Systems , Moline, Illinois

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