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Systems Engineer

Company: Deere Employees Credit Union
Location: Moline
Posted on: December 3, 2019

Job Description:

SUMMARY: -The Systems Engineer effectively and efficiently provides Tier III support by assisting employees with hardware and software issues as they arise. -Additionally, this person is responsible for installing/configuring/updating hardware and software as well as monitoring server and workstation logs and reporting suspicious activity to the VP of Information Technology. -ESSENTIAL FUNCTIONS:Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Integrates the credit union philosophy and operating principles and diligently promotes the credit union's mission statement into work habits, processes, and service delivery systems.Provides Tier III support by assisting employees with hardware and software issues as they arise.Provides Tier II support by assisting employees with hardware and software issues as they arise.Maintains workstation and server software including the Windows operating system, anti-virus and other essential software.Creates and maintains server and workstation documentation.Interacts with various hardware/software vendors to implement solutions.Monitors daily server events for unusual activity and reviews suspicious activity.Ensures the critical data is backed up and/or replicated to the Disaster Recovery site.Ensures the member database and member applications are replicated and/or backed up daily.Coordinates server and workstation software and operating system patches as they become available.Works on various IT related projects for internal/external customers.Provides guidance to other IT Department staff, as needed.Ability to work evenings and weekends, as needed -QUALIFICATIONS:Experience:Windows 10 and laterMicrosoft Office 2016 and laterWindows Server 2012 and laterMicrosoft AzureMicrosoft Active Directory, DHCP, DNS, IISMicrosoft SQL 2015 and laterMicrosoft Office 365VMWare vCenter and ESXiBasic knowledge of Dell hardwareBasic desktop and server class hardwareNetworking protocols such as: IPSEC, TCP/IP, UDP, etc.Cisco Experience is a plusAbilities:Troubleshoot software and hardware issues on Windows servers and workstationsPerform software and hardware installations and periodic upgradesCreate and maintain detailed technical documentation -REQUIRED EDUCATION AND EXPERIENCE:Associates degree in Information Systems/Computer Science or equivalent experience plus two years of IT related experience. -License or Certificate:Microsoft Certification preferredBondableAcceptable Credit History -COMPENSATION AND BENEFITS:Competitive salaryHealth, Dental & Vision BenefitsBonus opportunity401(k) with match and profit sharingPaid Time Off

Keywords: Deere Employees Credit Union, Moline , Systems Engineer, Other , Moline, Illinois

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