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Communications Assistant

Company: City of Dubuque
Location: Dubuque
Posted on: December 3, 2019

Job Description:

Communications AssistantDepartment: Public Information Salary: $36,795.00 - $48,131.00 AnnuallyDescriptionGENERAL STATEMENT OF DUTIES: The Communications Assistant supports the communication and marketing efforts of the City of Dubuque Public Information Office and performs related work as required.DISTINGUISHING FEATURES OF THE CLASS: The work in this class involves the performance of a variety of digital, print, written and oral communications duties. The employee in this class is required to exercise independent judgment with work reviewed by a supervisor.Examples of DutiesESSENTIAL FUNCTIONS:Digital Communication & Engagement• Creates, edits, and posts creative content on the City's Twitter, Facebook, Nextdoor, Instagram and LinkedIn platforms.• Supports City departments in managing website content, suggesting areas for improvement and editing for consistency and accuracy.• Regularly monitors and analyzes website and social media metrics.Written Communication• Accurately and creatively drafts social media posts, news releases, newsletter articles, brochure copy and digital content.Graphic Design• Assists City departments in designing and editing materials for a range of audiences and contexts including brochures, flyers, reports, informational displays, doorhangers, postcards, infographics, ads and digital content.Other• Creates content and messages that are representative of Dubuque's diverse community and population.• Uses creativity to depict Dubuque's diverse cultures and communities in City branding.• Responds to residents' questions and service requests in a courteous, timely, and equitable manner• Participates in the City's intercultural competency training and program.• Handles confidential information, prepare purchase orders and maintain records.Typical QualificationsKNOWLEDGE, SKILLS AND ABILITIES:• Considerable knowledge of Adobe Creative Suite (InDesign, Illustrator, Photoshop);• Creative problem-solver with an eye for good design;• Strong written and oral communication skills;• Ability to draft and edit documents using correct grammar;• Considerable knowledge of all Microsoft Office applications, particularly Word and PowerPoint;• Knowledge of diversity, equity and inclusion;• Excellent organization and time-management skills;• Ability to juggle multiple tasks and competing priorities.• Detail-oriented and self-motivated;• Ability to exercise independent judgment and be comfortable working in a small, collaborative team environment;• Demonstrated ability to follow a management style that is input oriented and values equity, problem solving and the development of partnerships;• Demonstrated ability to be a team player;• Desire to be part of an organization that values service, people, integrity, responsibility, innovation, and teamwork.ACCEPTABLE EXPERIENCE AND TRAINING:• Experience working with a diverse workforce and population;• Graduation from an accredited college or university with major coursework in marketing, communications, advertising, journalism, multimedia, public relations or related communications and business field;• Or, any equivalent combination of experience and training which provides the essential knowledge, skills, and abilities.Supplemental InformationOVERTIME STATUS: Non-exemptWomen, minorities, veterans and qualified persons with disabilities are encouraged to apply.AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERrecblid 6ow7ci4gfewwxdq3a9mcqypgx664t2

Keywords: City of Dubuque, Moline , Communications Assistant, Other , Dubuque, Illinois

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