Teller

Company: R.I.A. Federal Credit Union
Location: Moline
Posted on: November 22, 2021

Job Description:

Since 1934, R.I.A. Federal Credit Union has been fulfilling the banking needs of the communities it serves. Today, we have more than 40,000 members with branches across IA, IL and WI.We have an immediate opening for a full-time Teller position in our Moline, IL branch. This position will serve as the primary liaison to members regarding transactions on their accounts. As a vital frontline position for the Credit Union, you must be able to maintain a positive image and a professional and courteous attitude.Summary/Objective At R.I.A. Federal Credit Union a Teller's primary focus is to improve the financial well-being of our members. This is accomplished through:Relationships: Building relationships is integral to the success of R.I.A. As a community credit union, R.I.A. teller's will invest the time to get to know each member and take care of their needs while finding opportunities to improve their financial well-being.Integrity: In an era of big banks and big data, operating with integrity is becoming a more difficult trait to find in a financial institution. R.I.A. tellers are committed to handling member's finances and data in a manner that is ethical, transparent, and professional.Action: Not content with "business as usual," R.I.A. is action oriented. From helping a member solve a financial challenge to positively impacting the community through volunteering and sponsorships, R.I.A. is motivated to action.Essential FunctionsLearn and Educate: Tellers must maintain high levels of product/services knowledge, in-turn educate members and prospective members on such products and services.Interact: Tellers interact with members and prospective members, specific to deposit and loan accounts. These interactions are in-person and creating a pleasant experience for R.I.A. members is vital.Perform: Tellers will perform banking transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, and various other financial transactions.Uncover and Refer: As a not-for-profit financial intuition we have a responsibility to uncover opportunities to improve the financial well-being of those we interact with. The most important characteristic of a successful Teller is their ability to find these opportunities and convert them into success for our members. Should opportunities be identified to help a member with an additional product or service, we should be referring this to the respective teams to act.Compliance: A strong understanding and adherence to Policy and Procedure is a requirement for success as a Teller at R.I.A.Balance: An ability to balance and handle cash in a safe and secure manner is needed.CompetenciesConfidentialityFinancial AcumenBasic Math SkillsAbility to problem solveRespectfulCollaborativeCan learn and evolveTrustworthyEthical PracticeAdaptableAttention to detail and solid organizational skillsStrong written and verbal communication skillsTakes initiative; problem solvesRelates well to employees at all levels; relationship-builderSupervisory ResponsibilityNo supervisory responsibilities.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to spend considerable time sitting at a desk, completing work using a computer, regularly answers phone calls and interacts with employees at all levels of the organization. The employee will occasionally lift and move up to 25 pounds.Type/Expected Hours of WorkThis is a full-time position. While normal hours of work and days for R.I.A. Federal Credit Union are Monday through Thursday, 8:00 a.m. to 5:00 p.m., Friday, 8:00 a.m. to 6:00 p.m., and Saturday 8:00 a.m. to 12:00 p.m., hours for this position reflect branch attendance, but may vary based on job related requirements.TravelLess than 10% travelRequired Education and ExperienceMinimum High School Diploma RequiredExperience in banking and or customer serviceEEO StatementR.I.A. Federal Credit Union believes in equal employment opportunity for all employees and applicants for employment. Our company's success depends on the effective utilization of qualified individuals regardless of their race, creed, color, religion, sexual orientation, age, ancestry, national origin, disability, military or veteran status or any other characteristic protected by law. We will not discriminate on the basis of these characteristics in a personnel action including, but not limited to, hiring, training, promotions, transfers, demotions, benefits, compensation, discipline, termination and any other conditions or privileges of employment.Other DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time to adjust and adapt to the changing needs of the businessPerform member transactions including but not limited to deposits, withdrawals, loan payments, check cashing, transfers, & cash advances and provide receipts for such.Provide routine information on the credit union and its products and services such as eligibility for membership, office hours, locations, fees, transaction procedures.Explain and cross-sell credit union products and services.Assist members with forms necessary to transact business with the credit union.Examine checks for endorsements and negotiability and place holds on accounts for uncollected funds.Process incoming mail and night drop transactions as directed.Process checksMaintain and enforce maximum security over cash, checks, receipts, and other valuables on-hand and follow security policies and procedures.History of cash handling is preferable.BenefitsWe offer a full benefits package including medical, dental, employer paid vision, employer paid basic life & LTD, 401(k), vacation and sick time, and paid holidays.Job Type: Full-timeBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programEmployee discountFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offTuition reimbursementVision insuranceSchedule:Day shiftMonday to FridayWeekend availabilitySupplemental Pay:Bonus payWork Location:One locationWork Remotely:NoWork Location: One location

Keywords: R.I.A. Federal Credit Union, Moline , Teller, Other , Moline, Illinois