Claim Specialist- Field Property Inspection
Company: State Farm
Location: Peoria
Posted on: April 30, 2024
Job Description:
Claim Specialist- Field Property InspectionUS-IL-PeoriaJob ID:
2024-36916Type: Regular Full Time# of Openings: 1Category: Claims
and InvestigationPeoria, ILOverviewBuild your career at one of the
top companies for professional growth in the U.S.! Khakis
optional...At State Farm we invest in our employees by providing a
competitive Total Rewards package:Starting Salary is $55,029.65
($27.31/hr) - $79,230.63 annually, ($39.32/hr). Because
work-life-balance is a priority at State Farm, compensation is
based on our standard 38:45-hour work week! Salary offered is
dependent on skills and qualifications, with the high end of the
range limited to applicants with significant relevant experience.
You are also eligible for:
- An annual bonus based on individual and enterprise
performance
- Annual merit increases
- 401(k) contribution
- Paid Time Off (PTO), plus: 5 days of Life Leave to take care of
yourself and your family, Paid Volunteer Time, and an Annual
Celebration Day to celebrate what's important to you!
- Industry leading Tuition Assistance Programs
- Wellnessand mental health programs
- Discounts from hundreds of retailers through our Perks at Work
programAnd more!Being good neighbors - helping people, investing in
our communities, and making the world a better place - is who we
are at State Farm. It is at the core of how we operate and the
reason for our success. Come join a #1 team and do some good!For
Los Angeles candidates: Pursuant to the Los Angeles Fair Chance
Initiative for Hiring, we will consider for employment qualified
applicants with criminal histories.For San Francisco candidates:
Pursuant to the San Francisco Fair Chance Ordinance, we will
consider for employment qualified applicants with arrest and
conviction records. ResponsibilitiesJoin our team as a Property
Field Inspection Claim Specialist and showcase your expertise in
handling accidental and weather-related claims for homeowners,
commercial properties, and large losses. We are looking for an
experienced and highly skilled professional to contribute to our
dynamic team. You will be the first point of contact to meet with
our insureds, explain coverage, estimate damages, and help them
through the claims process while providing Remarkable service.
Where you'll work:This position is located in Peoria/Canton,
IL*Competitive candidates should reside within this zip code
territory. Zip Codes:61489 61534 61544 61572 61524 61431 61432
61517 61531 61532 61569 61451 61533 61482 61542 61546 61529 61458
61477 61539 61427 61441 61519 61536 61547 61520 61567 61553 Key
Responsibilities:
- Conduct on-site inspections and assessments of property damages
for both residential and commercial claims
- Collaborate with policyholders, insurance agents, and other
involved parties to gather information and resolve claims
efficiently
- May occasionally require interacting with parties who express
strong emotions or concerns about ongoing inspections or claim
resolutions
- Provide exceptional customer service throughout the claims
process, addressing inquiries and concerns promptly and
professionally
- Gather necessary evidence, document findings, and prepare
detailed reports to support the claims handling process
- Investigate and adjust both personal and commercial property
claims with exposures up to $500,000
- Evaluate coverage and policy terms to determine the validity of
claims and ensure compliance with local regulations
- Negotiate and settle claims within the authorized limits,
considering policy provisions, industry standards, and company
guidelines
- Although the primary work location is in the field, with a
commutable distance from home, there will be opportunities for
virtual work to be completed at home. Additionally, there may be
occasions where you will be required to travel to assist in other
territories
- Hours of operation are continually evaluated and may change
based on business need. Successful candidates are able and willing
to work flexible schedules and may be asked to work overtime and/or
irregular hours. Candidates may be asked to work outside of their
assigned territory as business needs dictate Qualifications
- Bachelor's degree in a related field is preferred or equivalent
work experience
- Experience as a Property Field Inspection Claim Specialist in
the insurance industry, specifically in property claims
- Strong knowledge of property insurance policies, coverage and
claim handling practices
- Demonstrated knowledge of both residential and commercial
building construction
- Familiarity with local regulations and compliance requirements
in California
- Excellent communication and interpersonal skills to effectively
interact with clients, agents, and other stakeholders
- Proven effective communication skills to handle
difficult/emotional conversations with a customer-minded focus
- Proven ability to assess damages, estimate repair costs, and
negotiate settlements
- Detail-oriented with strong organizational and analytical
skills
- Proficient in using claims management software and other
relevant tools Physical Requirements:
- Physical agility to allow for: frequent lifting, carrying and
climbing a ladder; ability to navigate roofs at various heights for
inspection of both residential and commercial structures; ability
to crawl in tight spaces
- A valid driver's license is requiredPreferred Skills:
- Experience in handling complex or high-value claims
- Construction background
- Water mitigation inspection
- Xactimate, XactContentsEmployees must successfully complete all
required training, including applicable licensing exam(s), MVRs and
background checks required of various state(s).Visit for more
information on our , , and the . State Farm recently implemented
new pre-employment assessments. Candidates that have previously
taken an assessment may be asked to participate in additional
testing. Please see job descriptionPI240117524
Keywords: State Farm, Moline , Claim Specialist- Field Property Inspection, Other , Peoria, Illinois
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