MolineRecruiter
the smart solution for Moline jobs

Call Center Representative

Company: Alorica
Location: Moline
Posted on: September 27, 2018

Job Description:

GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES

  • Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns
  • Maintains and updates customer information as necessary
  • Calmly attempts to resolve and de-escalate any issues
  • Escalates calls to supervisor when necessary and appropriate
  • Tracks call-related information for auditing and reporting purposes WHAT'S IN IT FOR YOU?
    • Paid training
    • Medical, dental, and vision benefits
    • Paid time off
    • Retirement planning options (401(k))
    • Employee Referral Program- unlimited additional income!
    • Pay for performance and attendance
    • Opportunities for career growth and development- more than 80% of our leadership team start as an agent!
    • Team lunches and fun onsite activities
    • Employee discounts through client programs JOB REQUIREMENTS Minimum Education and Experience:
      • High School Diploma or GED required
      • Customer service experience a plus
      • Phone-related customer service a major plus
      • Familiarity with general computer applications WORKING CONDITIONS Work Environment
        • A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off
        • Constant usage of phone and computer systems DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

          Keywords: Alorica, Moline , Call Center Representative, Other , Moline, Illinois

          Click here to apply!

          Didn't find what you're looking for? Search again!

          I'm looking for
          in category
          within


Other Other Jobs


Hiring Benefit Specialist from Home TODAY !
Description: Seeking Representatives Solid Healthcare Company Join our successful A BBB Rated Nationwide Healthcare and
Company: Ameriplan
Location: Cedar Rapids
Posted on: 10/21/2018

Current College Students - Join the Waitlist for Business-Related Nasdaq Internships
Description: Nasdaq has received a record-breaking number of applications, and to ensure that we can review
Company: NASDAQ
Location: Davenport
Posted on: 10/21/2018

Pet Sitter Wanted - Connie Carder Overnight Care Wanted In Coralville
Description: Job Description: br br br Service Requirements:Need someone to stay overnight
Company: PetSitter
Location: Iowa City
Posted on: 10/21/2018


Call Center Representative - Full-Time & Part-Time
Description: ID 2017-1594 Job Locations Iowa City, IA Job Post Information : Posted Date 1/4/2018 Department Blended Call Center Representative CCR Type Part-Time and Full-Time Schedule Flexible Day, Evening Weekend (more...)
Company: Mass Markets
Location: Iowa City
Posted on: 10/21/2018

BILINGUAL SALES REPRESENTATIVE - FLEXIBLE SCHEDULES
Description: As a Bilingual Customer Service Representative, you will handle inbound phone interactions with spanish speaking residential and business customers. You will provide customer service and educate and upsell (more...)
Company: Mass Markets
Location: Iowa City
Posted on: 10/21/2018

Current College Students - Join the Waitlist for Business-Related Nasdaq Internships
Description: Nasdaq has received a record-breaking number of applications, and to ensure that we can review
Company: NASDAQ
Location: Cedar Rapids
Posted on: 10/21/2018

PT/FT Representatives
Description: Currently interviewing for part-time and full-time health plan specialists and recruiters for a national benefits company.
Company: Careers Division
Location: Rockford
Posted on: 10/21/2018

Virtual Workers Needed For Texas Call Center
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Peoria
Posted on: 10/21/2018

Commercial Underwriting Specialist, Northern Illinois
Description: Hastings Mutual is currently looking for a Commercial Underwriting Specialist to serve our strong northern Illinois/Chicagoland market. The individual in this role will generate new commercial business (more...)
Company: Hastings Mutual
Location: Rockford
Posted on: 10/21/2018

Machinist
Description: Job DescriptionWe are seeking a Machinistto join our team You will operate and repair a variety
Company: Manufacturing.Rockford
Location: Rockford
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Moline RSS job feeds