MolineRecruiter
the smart solution for Moline jobs

Call Center Representative

Company: Alorica
Location: Moline
Posted on: October 9, 2018

Job Description:

GET TO KNOW ALORICA
At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY
Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service.
You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.

Ready to start? Chat with us to begin the process now: (https://olivia.recruiting.ai/co/Alorica)

KEY JOB RESPONSIBILITIES
Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns

Maintains and updates customer information as necessary

Calmly attempts to resolve and de-escalate any issues

Escalates calls to supervisor when necessary and appropriate

Tracks call-related information for auditing and reporting purposes



WHAT'S IN IT FOR YOU?
Paid training

Medical, dental and vision benefits

Paid time off

Retirement planning options (401(k))

Employee Referral Program-unlimited additional income!

Pay for performance and attendance

Opportunities for career growth and development-more than 80% of our leadership team start as an agent!

Team lunches and fun onsite activities

Employee discounts through client programs





JOB REQUIREMENTS
Minimum Education and Experience:
High School Diploma or GED required

Customer service experience a plus

Phone-related customer service a major plus

Familiarity with general computer applications


WORKING CONDITIONS

Work Environment
A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off

Constant usage of phone and computer systems


.


DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job.

TAKE THE NEXT STEP
Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.

You ready? Let's do this.
Ready to apply? Start the process right away by chatting with us now (https://olivia.recruiting.ai/co/Alorica)

About Alorica:



Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Moline , Call Center Representative, Other , Moline, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Call Center Representative - Full-Time & Part-Time
Description: ID 2017-1594 Job Locations Iowa City, IA Job Post Information : Posted Date 1/4/2018 Department Blended Call Center Representative CCR Type Part-Time and Full-Time Schedule Flexible Day, Evening Weekend (more...)
Company: Mass Markets
Location: Iowa City
Posted on: 10/21/2018

BBB Recommended Work At Home - Interviewing All Week
Description: The nation's premier provider of health care access in the US is looking for motivated self-starters to enjoy a career with our company. Our health care programs are primarily designed to help people (more...)
Company: Career At Home
Location: Rockford
Posted on: 10/21/2018

Pet Sitter Wanted - Connie Carder Overnight Care Wanted In Coralville
Description: Job Description: br br br Service Requirements:Need someone to stay overnight
Company: PetSitter
Location: Iowa City
Posted on: 10/21/2018


Commercial Underwriting Specialist, Northern Illinois
Description: Hastings Mutual is currently looking for a Commercial Underwriting Specialist to serve our strong northern Illinois/Chicagoland market. The individual in this role will generate new commercial business (more...)
Company: Hastings Mutual
Location: Rockford
Posted on: 10/21/2018

Hiring Benefit Specialist from Home TODAY !
Description: Seeking Representatives Solid Healthcare Company Join our successful A BBB Rated Nationwide Healthcare and
Company: Ameriplan
Location: Cedar Rapids
Posted on: 10/21/2018

Current College Students - Safety Summer Intern 2019
Description: YOUR RESPONSIBILITIES br br As a member of the safety community, you will perform structured assignments that require analysis and interpretation of data and regulations to determine potential problems (more...)
Company: John Deere
Location: Moline
Posted on: 10/21/2018

Current College Students - Join the Waitlist for Business-Related Nasdaq Internships
Description: Nasdaq has received a record-breaking number of applications, and to ensure that we can review
Company: NASDAQ
Location: Davenport
Posted on: 10/21/2018

Safety Intern
Description: Safety Intern Availability: Summer 2019 Job Title: Safety Intern Wage Level: 15/hour Openings: 1 PCI Pharma Services PCI , the industry leader in contract pharmaceutical packaging has an immediate need (more...)
Company: PCI Services
Location: Rockford
Posted on: 10/21/2018

Underwriting Specialist
Description: Job ID 2018-1841 of Openings 1 Job Locations US-IA-Cedar Rapids Posted Date 2018-09-14 Category Underwriting Travel None Company Car Provided No Overview UFG can offer you an award-winning workplace and (more...)
Company: United Fire Group
Location: Cedar Rapids
Posted on: 10/21/2018

Outbound Call Center HiringB2B Expertise
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Cedar Rapids
Posted on: 10/21/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Moline RSS job feeds