MolineRecruiter
the smart solution for Moline jobs

Call Center Representative

Company: Alorica
Location: Moline
Posted on: November 18, 2018

Job Description:

Join Us Today for ON THE SPOT JOB OFFERS!!! Monday-Friday 8:30am-5pm 250 E. 90th Street Davenport, IA JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: (https://olivia.recruiting.ai/co/Alorica) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes WHAT'S IN IT FOR YOU? $400 SIGN ON BONUS!!!! Pay for Performance, including an ADDITIONAL $1/HR just for working your scheduled shift! Medical and dental benefits Paid time off Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now (https://olivia.recruiting.ai/co/Alorica) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Moline , Call Center Representative, Other , Moline, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Imaging Technologist PT
Description: Position Summary: br A 100 Imaging Technologist position with primary duties in MRI. Perform and teach specialized MRI and research procedures utilizing complex imaging equipment with close patient (more...)
Company: University of Iowa Health Care
Location: Iowa City
Posted on: 12/14/2018

Part Time Brand Ambassador
Description: Part Time Brand Ambassador If you are interested in helping to generate sales and increase brand awareness for some of the leading brands that you know and love, then we have the perfect position for (more...)
Company: Advantage Solutions
Location: Davenport
Posted on: 12/14/2018

Warehouse - Forklift Operator - Picker - Packer
Description: Adecco is assisting a local client recruiting for current Warehouse and Forklift Operator positions in Davenport, IA. These are long-term temporary opportunities with opportunity to be hired typically (more...)
Company:
Location: Davenport
Posted on: 12/14/2018


Established Virtual Call Center Hiring Appointment Setters
Description: TeleReach Corporate is a national telephone-marketing firm engaged exclusively in outbound business to business calls. We offer a unique opportunity with an excellent earning
Company: TeleReach Corporate
Location: Peoria
Posted on: 12/14/2018

Scheduling Interviews - Work From Home
Description: Are you looking for a career change Are you looking just to supplement your income The nations premier provider of health care access in the US is looking for motivated self-starters to enjoy a career (more...)
Company: Professional Home Career Advantage
Location: Peoria
Posted on: 12/14/2018

Telecommute Customer Service
Description: National Health Benefits company looking for bright, intelligent people for positions as a Health Programs Benefits Specialist. Must have Internet access, and be available at least 10-15 hours a week. (more...)
Company: TC Enterprises
Location: Iowa City
Posted on: 12/14/2018

Work From Home-Create A Balance Today!
Description: Nationwide health benefits company. Looking for benefit consultants to help share our dental and health plans. If you are self driven, great communication skills, dedicated,
Company: AmeriPlan
Location: Rockford
Posted on: 12/14/2018

Retail Associate
Description: GENERAL PURPOSE: The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and (more...)
Company: Ross Dress for Less
Location: Rockford
Posted on: 12/14/2018

Sr. Product Classification Specialist
Description: Requisition ID: 12944 Want to work with some of the most talented, dedicated people on the planet Do you value relationships, commitment, innovation and integrity Want to be a part of a company that (more...)
Company: Rockwell Collins
Location: Cedar Rapids
Posted on: 12/14/2018

Benefit Specialist- 100% Online Work At Home!
Description: Our company is seeking outgoing, energetic people who have a passion for helping others work for our company. Two opportunities available - Recruiting Specialist and Benefits Specialist. Perks included. (more...)
Company: Ameriplan
Location: Davenport
Posted on: 12/14/2018

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Moline RSS job feeds