MolineRecruiter
the smart solution for Moline jobs

Call Center Representative

Company: Alorica
Location: Moline
Posted on: January 4, 2019

Job Description:

Call Center Representative Join Us Today for ON THE SPOT JOB OFFERS!!! Monday-Friday 8:30am-5pm 250 E. 90th Street Davenport, IA JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes WHAT'S IN IT FOR YOU? $400 SIGN ON BONUS!!!! Pay for Performance, including an ADDITIONAL $1/HR just for working your scheduled shift! Medical and dental benefits Paid time off Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Moline , Call Center Representative, Other , Moline, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Server - Brown Deer Golf Facility - (18003FS7)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International''s flagship (more...)
Company: Marriott International, Inc.
Location: Cedar Rapids
Posted on: 01/18/2019

Server - Brown Deer Golf Facility - (18003FS7)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International''s flagship (more...)
Company: Marriott International, Inc.
Location: Iowa City
Posted on: 01/18/2019

Customer Service Representative Bilingual
Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens (more...)
Company: Alorica
Location: Rockford
Posted on: 01/18/2019


Project Quality Leader
Description: Project Quality Leader S/he challenges and supports Project Managers to ensure key activities are identified and well managed. S/he checks and assesses quality of project deliverables. S/he prepares and (more...)
Company: Schneider Electric
Location: Cedar Rapids
Posted on: 01/18/2019

Store Associate - Hiring Event - Pickerington, Ohio
Description: Our Store Staff is the face of the ALDI shopping experience,
Company: ALDI
Location: Dubuque
Posted on: 01/18/2019

Now Interviewing! Work at Home
Description: We are actively searching for highly motivated individuals to work individually yet as a team player
Company: Sharp Career Division
Location: Cedar Rapids
Posted on: 01/18/2019

Benefit Specialist/Recruiter needed !
Description: Are you looking to save money Are you looking fir more income or to replace your income If so, we have the best of both worlds. We are a 25 year old company. National
Company: Ameriplan
Location: Davenport
Posted on: 01/18/2019

ENGAGEMENT SPECIALIST - PART TIME
Description: Would you like to make a difference in what consumers shop for Our Events Specialist team may be the right fit for you By demonstrating retail products you could make an impact on how local consumers (more...)
Company: CROSSMARK
Location: Davenport
Posted on: 01/18/2019

Current College Students - Intern Abroad Ambassador
Description: As an Intern Abroad Ambassador, you will represent
Company: CareerUp
Location: Rockford
Posted on: 01/18/2019

ENGAGEMENT SPECIALIST - PART TIME
Description: Would you like to make a difference in what consumers shop for Our Events Specialist team may be the right fit for you By demonstrating retail products you could make an impact on how local consumers (more...)
Company: CROSSMARK
Location: Cedar Rapids
Posted on: 01/18/2019

Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Moline RSS job feeds