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Order Fulfillment Coordinator

Company: Kelly Services
Location: Moline
Posted on: May 13, 2019

Job Description:

Order Fulfillment Coordinator

Kelly Services is currently recruiting for a bilingual Spanish Order Fulfillment Coordinator for our client, one of the world's leading equipment and manufacturing companies, at its location in Moline, Illinois.

This is a long-term opportunity and pays $22.00 per hour.

Job Description:

The Order Fulfillment Coordinator serves as a link between channel partners and the client to communicate and resolve highly complex issues, under limited supervision, surrounding complete goods orders, product configuration, availability and shipments.

Duties:



  • Researches, analyzes and responds to easy-to-complex external customer phone/e-mail inquiries

  • Builds internal network of contacts to support external customer inquiries

  • Navigates difficult conversations with customers and helps facilitate conflict resolution between dealer and customer

  • Provides backup support to Order Fulfillment Dealer Support Center (analyze and respond to complex dealer inquiries by utilizing host systems

    Requirements:



    • Strong candidates will have a customer service background with call center experience and be bi-lingual (English/Spanish) with strong communication, teamwork and multi-tasking skills.

    • Familiarity w/ Customer Relationship Management tools (Zeacom and SAP CRM) a plus

    • M-F 8:30AM - 5:00PM working hours (firm)

    • High school diploma/equivalent

      Apply Now!

      This position is recruited for by a remote Kelly office, not your local Kelly branch. Please submit your resume to be considered for this position.
      Why Kelly--?

      At Kelly

      Services--, we work with the best. Our clients include 95 of the Fortune

      100--- companies, and more than 70,000 hiring managers rely on Kelly annually to access

      the best talent to drive their business forward. If you only make one career connection today, connect

      with Kelly.

      About

      Kelly Services--

      As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

      around the world and have a role in connecting thousands more with work through our global network of

      talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

      Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

      committed to employing a diverse workforce. Equal Employment Opportunity

      is The Law.

Keywords: Kelly Services, Moline , Order Fulfillment Coordinator, Other , Moline, Illinois

Click here to apply!

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