MolineRecruiter Since 2001
the smart solution for Moline jobs

Software Analyst II

Company: LanceSoft, Inc.
Location: Moline
Posted on: May 9, 2022

Job Description:

Position Title: Tier 2 Customer Support

Job Description:
- Provide Tier 2 application support
- Analyze, reproduce, communicate with customers to understand the issues they are facing
- Work with onsite Product Owner and offsite Tier 3 team to resolve customer issues
- Possess excellent communication skills

Skills Needed:
- Exposure to Tools like ServiceNow or similar
- Application Production Support Experience - 2-4 yrs
- Able to understand Java, Advance Java code/ functionality - 1-3 yrs
- Ability to understand, read, write SQL queries
- Exposure to REST API - 1-2 yrs

Additional Notes:
- Recent college graduates will not be considered for this position - the manager is looking for someone 3 or more years of on-the-job experience
- This team is currently remotely, but once a return to office plan is in place, this position will be expected to work onsite in Moline, IL
- Remote candidates will only be considered if they are willing to relocate at their own expense
- This position is a part of an on-call rotation.
- This is a first shift position - exact start times are flexible (within normal business hours)

Keywords: LanceSoft, Inc., Moline , Software Analyst II, Professions , Moline, Illinois

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest Illinois jobs by following @recnetIL on Twitter!

Moline RSS job feeds