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Inside Sales Representative

Company: Kone
Location: Moline
Posted on: January 15, 2022

Job Description:

Founded in 1910, our mission is to improve the flow of urban life and make our world's cities better places to live. We are a global leader that provides elevators, escalators and automatic building doors, as well as solutions for maintenance and modernization that add value to buildings throughout their life cycle. Through our innovative solutions, we strive to make people's journeys safe, convenient and reliable. Our operations in over 60 countries around the world has helped us achieve our position as an innovation and sustainability leader with repeated recognitions by Forbes, Corporate Knights for clean capitalism and others.We pride ourselves on our family-centric culture and guiding principles that serve as the foundation of who we are and how we do business. In addition to our passion for safety and innovation, our culture is strengthened by our values of care, customer, collaboration and courage which connects us closer to the customers and communities we serve and makes us a great place to work. In addition to providing competitive salaries and an environment built on teamwork, flexibility and respect, we offer world-class benefits such as a matching 401K, pension plan, comprehensive health care and wellness plans for your entire family, as well as paid holidays and paid time off.We are looking for an Inside Sales Representative to directly increase sales levels of KONE Spares both regionally and nationally and promote product programs/ obsolescence solutions to the external customer base. Proactively manage customer relationships and opportunities from current and new customers in order to maximize KONE profitability.Responsibilities:

  • Meet or exceed quarterly and annual Spares budget with parts sales to the external customer base, which is comprised of OEM's, Independents, end-users, and transit authorities.
  • Generate new sales opportunities with phone, written, and personal contact, and review sales methods and organization to implement changes as needed to meet market needs
  • Create and maintain solid and continuous sales pipeline
  • Prepare and follow up on all quotes and obsolescence packaged quotes to external customer base within reasonable amount of time to secure sale
  • Provides guidance to Sales Representatives on sales techniques and technical parts identification/information
  • Ongoing account management including responding to customer requests, generating and following up on quotations/opportunities, and general maintenance of accounts coupled with professional partnership building
  • Properly record account and customer activity in a way that allows team access and organization of key account information to utilize in sales growth
  • Recognize customer improvement opportunities and act accordingly with accounts to increase sales levels, assist team in identifying same trends within their customer base
  • Respond to customers inquiries for service parts, identification, and delivery.
  • Educate KONE Spare's customers and propose KONE Spare's solutions
  • Perform additional tasks as needed by Spares Sales ManagerRequirements:
    • 1-2 years related strategic Sales, Business Development and/or Marketing experience
    • Bachelor's degree from an accredited college preferred or equivalent work experience.
    • Preferred areas of study are: Business, Management, Engineering, Marketing, Supply Chain Management, Communications and Liberal Arts.
    • MS Office proficient and strong computer skills
    • CRM customer management tool ability
    • SAP knowledge very desirable
    • Strong communication skills
    • Logical thinking coupled with technical aptitude
    • Ability to conduct and coordinate virtual meetings
    • Ability to review original engineering listings, interpret job specifications and field surveys to ensure proper materials are provided to external customers
    • Strong communication and negotiation skills required
    • Must be able to work well with and assist in directing a team environment* Applicant must be currently authorized to work in the United States on a full-time basis.We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.IND123#LI-JC1At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on

Keywords: Kone, Moline , Inside Sales Representative, Sales , Moline, Illinois

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