Customer Service Agent

Company: Adecco
Location: Moline
Posted on: November 21, 2022

Job Description:

Adecco is assisting a well-established company in recruiting for a professional Customer Service Associate in Moline, IL This is a great temp-to-hire opportunity, offering valuable experience to enhance your career and a great foot-in-the-door. Apply Today for consideration Hours available are full time, Monday - Friday, either 6:30 AM - 3 PM or 7 AM - 3:30 PM. Pay is starting at $20 per hour. Primary Responsibilities: Perform procurement activities to ensure the customers current and anticipated demand for products and materials (stock and/or non-stock, or spot buy) are met and in alignment with purchasing strategies. Review and approve assigned inventory forecasts produced by company inventory management or other ERP application. Assess existing orders to determine action for expediting or de-expediting for optimal delivery. Place purchase requisitions and vendor purchase orders. Research, assess, and make recommendations for vendors and/or specific items of request to ensure they comply with specifications and meet the customer's quality, pricing, and delivery standards. Monitor the quality and timeliness of products and materials supplied; may coordinate the return of damaged goods and/or replacement items. Negotiate and coordinate vendor returns for aging, expired, or excess inventory; coordinate other liquidation activities as required. Follow-up on the status of purchase orders with vendors to ensure timely delivery; and communicate status of orders with customers. Communicate with vendors to resolve problems with timeliness and product quality. Maintain and cultivate relationships with one or more suppliers, vendors, and assigned customers. Research and resolve account payables nonconformance with suppliers. Identify opportunities for and document customer cost savings. Produce customer KPI measurement data. Follow all company and customer Standard Operating Procedures. Adhere to LEAN operating practices; ensure worksite is professional, clean and neat at all times. Perform other duties as assigned. Job Requirements and Qualifications: Steel toe shoes/boots will be required High School Degree or Equivalent, Bachelor's degree in related field preferred 1+ years of related customer service, merchandising, or procurement experience Effective and professional communication skills needed Detail-oriented and ability to take initiative when necessary Intermediate software and computer skills needed (Word, Excel) Occasional lifting up to 25 pounds Apply Today to be considered for this Customer Service Associate job in Moline, IL, or any other positions with Adecco. Equal Opportunity Employer/Veterans/DisabledTo read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records More Information

Keywords: Adecco, Moline , Customer Service Agent, Sales , Moline, Illinois