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Inside Sales Representative - Spanish Speaking

Company: divvyDOSE
Location: Moline
Posted on: September 9, 2019

Job Description:

The Inside Sales Representative is responsible for new user acquisition, generating new customers by informing and educating potential customers in English and/or Spanish about divvyDOSE services by making outbound calls to warm leads interested in using divvyDOSE as their pharmacy.

Typical Day:

  • Source new sales opportunities through inbound lead follow-up

    • Verbally explain divvyDOSE's value proposition to customers in English and/or Spanish.

      • Understand the operational process of divvyDOSE

        • Keep lines of communication open with Team Lead in an ever evolving start-up environment

          • Maintain detailed and accurate records between multiple databases and programs

            Sales Lead Management:

            • Managing call backs to potential customers that are not closed on initial call
            • Calling all new leads daily and calling each lead an average of 4x per day until contact is made

              • Investigate issues with new customers that may arise and work with other staff to ensure divvyPACKAGES are delivered in a timely manner

                RequirementsSales Quota Expectations:

                • Maintaining a per contact closing percentage of 65% or higher
                • Complete daily welcome calls as necessary
                • Average of 85 outbound dials/day to maintain growth expectations within department

                  Knowledge, Skills & Abilities:

                  • Passionate about identifying solutions for people to have healthier and happier lives through a better pharmacy experience.
                  • Excellent verbal and written communications skills in both English and Spanish
                  • Experience working with senior citizens, mental health, home healthcare, healthcare providers, and caregiver population and the ability to provide excellent customer service (Spanish-speaking setting preferred)
                  • Proven sales experience
                  • Track record of over-achieving quota
                  • Strong phone presence and experience dialing dozens of warm leads per day
                  • Strong listening and presentation skills
                  • Ability to multi-task, prioritize, and manage time effectively

                    Required Education, Experience, Certification, Licenses:

                    • Bachelor's degree preferred; Business Development Experience, Healthcare Sales, Social Work or an equivalent field, preferred.
                    • 3+ years of experience in the full life-cycle of sales, from lead generation to close.


                      INSURANCE, PAID TIME OFF, & RETIREMENT

                      Full-time employees receive Sick days, Vacation days, and Holiday Pay as well as employer-paid Medical (including a Health Savings Account with an employer contribution), Dental, and Vision insurance. In addition, we're proud to offer Voluntary Life & AD&D, Short Term Disability, and Long Term Disability coverage. A 401k plan with employer contribution is available, too.

                      EMPLOYEE INVESTMENT

                      divvyDOSE has partnered with outside vendors to offer a leadership development series for both current management and potential leaders on the team. In addition, for employees new to pharmacy, the company offers in-house preparation to test for National Certification as a pharmacy technician. With a rapidly-growing startup, the opportunities for advancement are numerous.

                      SOCIAL EVENTS

                      In our company description, you can tell the divvyTEAM likes to have fun. Regular potlucks, company events, pizza days, wellness challenges, and divvyNEWS You Can Use updates maintain our work-hard play-hard culture.

                      divvyDOSE provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants encouraged to apply. Drug-free work environment. Must be eligible to work in the United States.

                      Employment with divvyDOSE is AT WILL, and can be terminated at any time, for any reason, by either party.

Keywords: divvyDOSE, Moline , Inside Sales Representative - Spanish Speaking, Sales , Moline, Illinois

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